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XTools_Voice_Recording_Download_Function

Before downloading voice records with Voice Recording download, be sure that your Telesis Xymphony system has been enabled for the purpose.

Connect to your Telesis system with a web broswer.

The VoiceRecorder link in Ethernet paragraph opens Voice Recorder settings page.

By factory default, the voice recorder download port is 9874. If desired, the default value can be modified to another. Edit the Voicerecorder port textbox for the desired port number and then click on OK button. Be aware that when OK button is clicked in Voice recorder settings page, modified parameters are stored into volatile memories but they are not activated. In order to activate the new parameters, these should to stored into nonvolatile memories and then the system should be restarted again.

Note that it is also necessary to set Autorecording transfer protocol to XTools and Voicerecorder Client IP address to the IP address of the PC, which runs XTools.

After Telesis Xymphony system has been programmed appropriately, edit <Xymphony URL>:<port number> into the edit box to the left.

Then click on Open button.

While the XTools establishes the communication, YELLOW indicator is displayed on bottom left corner.

If the communication fails for any reason, the indicator on the bottom left corner returns RED. Then check IP connection of your PC, parameters in Xymphony etc.

If the communication is successfully established, the indicator on the bottom left corner becomes GREEN. And if there are voice records in the buffer of Telesis Xymphony system, these starts to be downloaded and also shown in download window.

For fast indexing and search, voice records are stored in separate sub-directories based on month-and-day of the record. Whenever, voice records are downloaded via XTools protocol, the file name consists of fields separated by `_` to describe the properties and dependencies of the relevant recording.

AAAAAAAA_YYMMDD_HHMMSS_AD_I_N_C_R_P.xxx

where;

AAAAAAAA: access code of the recorded user, if shorter than 8 characters, '_' appended.
YYMMDD HHMMSS: starting time of recording as year, month, day, hours, minutes, seconds.
A: denotes auto recording.
D: I call originated by AAAAAAAA, O call terminated AAAAAAAA.
I: access code of B party, may be multiple characters.
N: numbers dialed by the originating user, may be multiple characters.
C: caller id from originating user, may be multiple characters.
R: Call reference of recording, may be multiple characters. Xtools uses this reference to group recordings with CMDR records.
P: IP address in hex format of Xymphony that performed the recording.

Example

3843658_100118_145801_AO_001_94837583_001_4B4F46C2_C0A805F3.mp3

here;

  • 3843658 is the access code of the user, which initiated the recording
  • 100118 is the date of January 18, 2010, when this recording is started
  • 145801 is time of 14:58:01, when this recording is started
  • AI indicates the recording is `auto recording` and an `incoming call` is recorded
  • 001 is the user 001, who has been recorded
  • 001 is the digit sequence dialed to set up the call
  • 4837583 is the caller Id received from the originator
  • 4B4F46C2 is the Cref linking this file to the CMDR database
  • C0A805F3 is the Xymphony IP address in hex (that is 192.168.5.243)

The same XTools may connect up to four different Telesis Xymphony systems and collect their voice records at the same time. Each record is marked with Xymphony IP addresses.

At anytime, connection to a Telesis Xymphony system may be terminated with using the Close button.

The Scroll button enables or disables the scroll of data in the current voice recording download window.

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Page last modified on August 07, 2013, at 03:31 AM EST
Subject to change without any notice. All rights reserved 2010 - Telesis A.S.
Iskitler Cad. No.68 Ankara, TURKEY. Tel: +90 312 3840540 Fax: +90 312 3840549 http://www.telesis-pbx.com