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XPhone_Manual

xSIP (eXtended SIP) Protocol

xSIP (eXtended SIP) protocol has been developed by Telesis. The main purpose of its development is to make some value-added services in Telesis IP PBX and switching systems to be applicable for VoIP calls too. Telesis XPhone IP Softphone uses this protocol.

XPhone General Features

  • Easy-to-use menu
  • Calling number display
  • Calling name display
  • Received calls list
  • Lost calls list
  • Called numbers list
  • Calling from directory
  • Call forwarding (unconditional, no-answer, on-busy)
  • Message waiting
  • Hot-line
  • Reminder service
  • Do not disturb
  • Mute
  • Ring-melody level control
  • Transfer and flash keys
  • Conference, Disconnect ,Redial keys
  • Call park keys
  • Programmable function keys

XPhone Advanced Features

  • Large Display (window)
  • Flexibility with using the Shift key
  • Easy access to hundreds of users
  • Busy display panel for hundreds of users
  • Indicators
  • Personal conversation recording with a single key
  • Tracing transferred calls and acting (like recollecting)
  • Numerous composed ring melodies

Firewall, NAT, and Bandwidth

XPhone does not need to tackle Firewall and NAT issues. It is an easy-to-install softphone and may operate anywhere with the internet connection. Thanks to intelligent algorithms and proprietary VoIP codecs within the XPhone, the bandwidth requirement is as small as 64kbps.

Headsets for XPhone

XPhone has been tailored to provide you the best audio quality over IP. However, the voice quality may also depend on your PC, its audio drivers, its audio hardware and interfaces, speakers, headsets and microphones altogether. We recommend you to use a headset together with your PC. This limits audio feedback and eliminates echo.

Installing XPhone

Minimum requirements:

  • Windows XP, Vista, 7, 8
  • Sound card with microphone and headset. Loudspeakers should not be used.
  • Web access of at least 64 Kbps.

Installation:

  • Copy all zipped files to a directory of target PC.
  • Unzip all the files
  • Install Microsoft visual c 2005 redistributables (run vcredist_x86.exe).

Configuring the Setting for XPhone

Run Xphone.exe. Simply click on the XPhone icon to run it. When you run XPhone.exe file, you will come up with the console window as shown below.

First, access to the program menu. You may do it by pressing the right mouse key when the mouse cursor is over the title bar.

Select Settings menu item.

The window shown below opens.

You may select the preferred XPhone Language, and adjust settings of

  • Xymphony IP address,
  • Xymphony account,
  • Xymphony authentication Id,
  • Xymphony password,

which should be supplied by the system administrator of the Xymphony server ( Telesis IP PBX or switching system that XPhone is to be connected).

Furthermore, Load and Save options allow creating and saving various setting files and loading these back whenever necessary for ease of use.

After you have done the settings, your XPhone will register to xSIP registrar of the Telesis IP PBX or switching system. A successful registration will be indicated with the activated keypad and your XPhone number in title bar.

XPhone Dial Keypad

Dial Keypad is a 4x3 matrix, which includes the number keys 0-9 and additional * and # keys.

XPhone Menu Keys (Navigation Keys)

XPhone has 5 navigation keys for menu functions.

OK key is to operate or confirm a selection within the menu. < / > keys are left and right keys respectively. They are used to display menu selections and navigate within the menu. ESC key is to leave the menu or cancel a selection. DEL key is to delete the data edited (such as numbers) whenever it is necessary.

XPhone Call Park Keys

XPhone has 4 Call Park keys in total.

When XPhone is in conversation state, the active call may be parked on a free park key. Park keys are distinguished with their color. If a park key is not red colored (OFF state), its is free. If a park key is colored red (ON state), it has a parked call. When a free park key is clicked, the active call parks on it and XPhone becomes free for the next call. When a lighted park key is clicked again then the parked call on this key is retrieved.

A call is parked on P1. P1 is red colored.

XPhone Mute Key

When the Mute key is clicked, it lights ON (red colored). During the mute state, the XPhone stops transmitting voice towards the other party in conversation.

Mute is OFF

Mute is ON

XPhone Shift and Function Keys

XPhone has 12 function keys in four pages.

When the Shift key is OFF (not lighted), Red key is used for re-dialing, Dsc key is used for disconnecting the call, and Cnf key is used for creating a conference.

If the Shift key is clicked once or more than once, shift state changes. Shift states are indicated and distinguished with the green color of the key. Shift key may be fast blinking, slow blinking, or continuously lighted. In each of these shift states, a different function can be programmed for function keys.

Shift key is fast blinking, Function keys are F1, F2, and F3

In other words, when the Shift key is OFF, Red key is for re-dialing. When the Shift is fast blinking, F1 key may be for another function.

Shift key is slowly blinking, Function keys are F4, F5, and F6

When the Shift is slowly blinking, F4 key may be for the other function.

Shift key is continuously lighted, Function keys are F7, F8, and F9

When the Shift is continuously lighted, F7 key may be for a completely different function.

Setting Function Keys in XPhone

Decide on which key has to be programmed. Then, using the navigation keys, select Set fnc. Key menu item. Click on OK key. Display shows Set fnc. key 1. This refers to the F1 key. Using right or left key, make this selection according to your requirement. Note that:

  • Set fnc. key 1 refers to F1
  • Set fnc. key 2 refers to F2
  • Set fnc. key 3 refers to F3
  • .......
  • Set fnc. key 9 refers to F9

function keys. Click on OK key again.

Assume that F8 function is to be set

Assume that F8 function is to be set for headset function

Then, using the right or left navigation key, select a function to be assigned for this key and click on OK key.

To check the programming, click on the Shift key until it is continuously lighted on.

F7, F8, F9 are set to Flash , Headset, and Flash respectively

Note that all 9 programmable function keys (F1 to F9) are with Flash function by default.

XPhone Shift and Memory Keys

XPhone has 120 memory keys in four pages. These keys are numbered 00 to 29. Whenever a key is pressed, a pre-programmed number on this key is dialed. If preprogrammed numbers of these keys are the local users of the Telesis IP PBX or switching system then memory keys keys also operate as the BDP (busy display panel). That means, keys show busy, free, ringing states of local users with their lights ON, OFF, blinking respectively.

If the Shift key is clicked once or more than once, shift state changes. Shift states are indicated and distinguished with the green color of the key. The Shift key may be fast blinking, slow blinking, or continuously lighted. In each of these shift states, a different number can be programmed onto a memory key. In other words, when the Shift key is OFF, memory key 00 may be programmed for the number “aaa…..”. When the Shift key is fast blinking, memory key 00 may be programmed for the number “bbb…..”. When the Shift key is slowly blinking, memory key 00 may be programmed for the number “ccc…..”. And when the Shift key is continuously lighted on, memory key 00 may be programmed for the number “ccc…..”.

Setting Memory Keys in Xphone

With using the navigation keys, select Set memorykey menu item.

Click on OK key.

Memory key 04 is selected

Using right or left navigation key, select a memory key for programming. Using dial keypad, assign a number for the selected key. Then, click on OK key.

Number 060 is assigned to the memory key 04

Memory key 04 is ON, the number 060 is busy.

As a result, the memory key 04 is programmed for the number 060. This key shows busy, free, ringing states of local users with their lights ON, OFF, blinking respectively.

To dial 060 fast, click on the memory key 04 and then OK key.

Assigning a Name to the Memory Key in Xphone

First, access to the program menu. You may do it by pressing the right mouse key when the mouse cursor is over the title bar. Select Edit tags menu item.

Click on your mouse when the mouse cursor is just right to the memory key, which is to be named.

Tag update window for the selected memory key opens as shown below.

Edit it.

The result of this programming is as follows:

When Shift key is OFF, memory key 04 is named to Ozkan

When Shift key is blinking fast, memory key 34 is named to Mike

When Shift key is blinking slow, memory key 64 is named to Lisa

When Shift key is ON, memory key 94 is named to Ali

As the last step after naming memory keys, unmark Edit tags menu item in program menu be reselecting it.

Unmark Edit tags at the end of programming names for the memory keys

XPhone Alphabetic Keyboard

Memory keys on the XPhone may also be used as Alphabetic or text keys. Whenever it is necessary XPhone automatically interprets pressed memory keys as letters or characters right next to the numbers. This alphabetic or text keyboard is especially useful in operating some functions within XPhone. One example is searching names through the Directory list.

XPhone Other Keys

Flsh key is to hold the call before transfer or consultation. Clicking on this key again retrieves the held call. Tran key is to transfer a held call to another destination. + / - keys are to increase and decrease volume and ringer volume. Rec key is to record a personal conversation bi-directionally (i.e., both calling and called party’s voices are recorded). In conversation state, clicking on Rec key starts recording and the key is lighted (ON). When the key is clicked again, recording stops and the key lights OFF. During the same conversation record function can be used several times for multiple and partial recordings.

Note: Certain parts of the software which deliver particular functionality to a particular Telesis PBX or switching system are technologically secured to prevent their unlicensed use. The licensed optional parts should be enabled as detailed in technical documents of the relevant Telesis PBX or switching system. Otherwise the optional parts of the software terminate a short time after the Telesis PBX or switching system is turned on. Personal conversation recording with using Rec key may also need your Telesis PBX or switching system to have additional hardware, programming and/or licensing. Please contact your local Telesis Dealer for details.

XPhone Status Lamps

XPhone has 6 status lamps in total.

  • InUse lamp is ON when XPhone is in-use. It blinks in ringing state. Vmsg lamp blinks fast when there is a “message waiting”. It blinks slowly when there is a “voice mail” or “personal voice recording” on the XPhone. It is ON (continuously lighted) when there are both “message waiting” and “voice mail (or voice record)”.
  • Dsbl lamp blinks when “do not disturb service” is active.
  • Camp lamp blinks when there is a “call waiting”.
  • WkUp lamp blinks when “reminder (wake-up) service” is active.
  • Fwd lamp blinks fast when “unconditional call forwarding service” is active. It blinks fast if “divert routed calls service” is active. It is ON (continuously lighted) when both services are active.

XPhone Menus

Menu of the XPhone has the following selections:

  • Missed calls,
  • Dialed numbers,
  • Received calls,
  • Directory,
  • Handset volume,
  • Ringer volume,
  • Ringer melody,
  • Set fnc. key,
  • Set memory key,
  • Call forward,
  • Call fwd. busy,
  • Call fwd. no ans,
  • Hot line,
  • Call waiting,
  • Do not disturb,
  • Head set,
  • Reminder,
  • About Xymphony Telesis.

Make your selections and operate functions with using the navigation keys.

OK key is to operate or confirm a selection within the menu. < / > keys are left and right keys respectively. They are used to display menu selections and navigate within the menu. ESC key is to leave the menu or cancel a selection. DEL key is to delete the data edited (such as numbers) whenever it is necessary.

Personal Conversation Recording with XPhone

A personal conversation can be recorded if Rec key is clicked on during the conversation. Note that, the conversation record is stored in memories of the Telesis IP PBX or switching system. Clicking on Rec key again stops the recording. When there is a personal conversation record or voice mail left in mailbox, Vmsg lamp blinks.

Note that, the total duration of your personal conversation records and voice mails can not exceed the Voice message quote defined for you in the Telesis system

To download personal conversation records and voice mails, Click on the right mouse key when mouse cursor is over the title bar. Then, select Voice Recordings menu item.

Voice Recordings window opens as shown below

Click the right mouse key when mouse cursor is over the Voice Recordings title bar. Then, select Download menu item. New conversation records and voice mails will be downloaded from Telesis IP PBX or switching system to the PC.

Downloaded personal conversation records are automatically compressed to MP3 format for saving space in the disk.

Media Encryption

The VoIP communication between an XPhone and Telesis system is automatically AES-256 encrypted provided that the Telesis system (where XPhone registers) has the encryption license. If the media (voice) is encrypted then XPhone displays IP<->PCM media Encrypted message.

Starting XPhone with command line parameter

Possible parameters are:

  • `xphone.exe I Xymphony IP address or URL`
  • `xphone.exe C Xymphony account`
  • `xphone.exe U Xymphony authentication id`
  • `xphone.exe P password`

Miscellaneous

XPhone has 8 display lines of 25 characters. Rows 3-6 are to track transferred calls or to undo the transfer. Row 7 is to display account status, row 8 is to display current context of multi purpose function keys depending on shift state.

Transfer tracking record display format: K SSSSSSS PPPPPPPP DDDDDDDD

  • K is transfer undo key. A, B, C, D keys of speed dialing are reserved as undo keys if no digit sequence defined for them and their shifted mode. If the call state is suitable to abort the transfer, pressing that key while receiving dial tone aborts the transfer.
  • SSSSSSS is state of the transferred call, valid values are;
    • Routing routing in progress, non abortable
    • Seized destination seized, abortable
    • Route routed to route, non abortable
    • Active call is active, non abortable
    • Camped camped to destination, abortable
    • Disconn disconnecting, non abortable
    • Release releasing, non abortable
    • Parked parked, non abortable
  • PPPPPPPP access code of transferred call.
  • DDDDDDDD route number or destination access code of the transfer.

Account status:

  • Nr Night restriction is active
  • Cb Call back function pending
  • Ad Auto dialer requested
  • Ur User restricted authorizations
  • Fb Call forwarding busy defined
  • Fn Call forwarding no answer defined
  • Qf Voice message quota almost full
  • It Current call intruded

Speed dialing key leds:

  • Off user idle.
  • slow flash ringing.
  • fast flash unavailable.
  • continuous on occupied.
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Page last modified on August 02, 2013, at 05:53 AM EST
Subject to change without any notice. All rights reserved 2010 - Telesis A.S.
Iskitler Cad. No.68 Ankara, TURKEY. Tel: +90 312 3840540 Fax: +90 312 3840549 http://www.telesis-pbx.com